Flash Novelties - Flashing Novelty Products

Information

Delivery

We will only deliver goods to the address on the order and goods may require a signature. Various delivery methods are used including Royal Mail and national carriers depending on value and size of the product/s purchased.

Delivery of products from stock will normally be made within 1 to 2 working days of clearance of payment. Accessories from stock that can be posted by 1st Class or Recorded Mail will be dispatched within 1 to 2 working days of cleared payment. Products are usually dispatched well inside these guidelines but sometimes delivery dates are beyond our control. Deliveries to remote parts of the United Kingdom such as Northern Scotland, areas of Southern England and rural areas etc may take a little longer.

If goods arrive in a damaged condition you must write a brief description of the damage on the delivery note and is your responsibility of informing us within 3 days from delivery date, quoting the delivery note number.

It is your responsibility to notify us of any in-correct goods delivered within 3 days from date of delivery, quoting the delivery note number. It is also your responsibility to sign for the correct number of packages as shown on the carrier's delivery note, any shortages must be noted on the delivery note and you must notify us within 3 days from the delivery date, quoting the delivery note number.

We will not accept liability for goods lost in transit unless we are notified within 7 working days from the expected delivery date. If goods returned under this clause are found to be perfect and in full working order, they will be returned to you and an administration fee of 20% of the price of the goods along with the cost of carriage will be charged to your credit/debit card.

We shall not be liable for any losses, costs, damages, charges or expenses caused by any delay of the goods purchased.

We do not deliver any orders outside of mainland United Kingdom.

All prices on our website are exclusive of delivery charges which will be added at the checkout. Delivery charges are for most of mainland United Kingdom. Some Scottish Highlands and remote rural areas of the United Kingdom may incur additional charges and also longer delivery dates, as will deliveries to inner city areas that have charges for entering.

Boxes are amply sized and your items are well-protected.

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